| Customer
Agreement : |
|
All
customers should agree on
all the terms and condition
prior to their signup to any
of the hosting plan mentioned
on bodhost.com / bodhosting.com
or bodhost.co.uk website.
You shall agree to use only
properly licenses third party
software in connection with
your use of our services |
|
| Security
Interest : |
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Transmission,
storage, or presentation of
any information, data or material
in violation of any United
States law is prohibited.
Engage in any activity that
is, or appears to be, an attempt
to gain unauthorized access
to a remote system or network,
or to gain information that
could later be used to assist
in gaining unauthorized access
to a remote system or network,
such as port scanning, dictionary
attacks, Denial of Service
attacks, server/service hijacking,
etc.
Engage in
any of the foregoing activities
using the service of another
provider, but channeling such
activities through a BOD Host
account or remailer, or using
a BOD Host account as a mail
drop for responses to UCE,
or hosting a website that
is advertised via UCE that
originates from a non-redundanthost.com-connected
source, or otherwise requiring
return transit through BOD
Host's internet backbone.
Falsify or
"spoof" user information
provided to BOD Host or to
other users of the Service,
and for handling all complaints
and trouble reports made by
its own customers and authorized
users. |
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| Copyright
Act : |
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Any
illegal use of the name of
BODHost.com without permission
of Management is not allowed.
Copyrighted / obscene or any
unauthorized material will
not be allowed. We are not
responsible in case of any
consequences that are faced
due to use of these materials.
In this situation, we reserve
complete authority to provide
your information upon request
to any legal representative
or authority.
Any exploitation
of resources that is displayed
on this website is strictly
prohibited and is a copyrighted
content which belongs to BODHost.com
at its sole and absolute discretion.
Strict legal
actions will be taken in the
case of fraud attempts by
any unauthorized an anonymous
users/visitors. |
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| Invoices
/ Payments : |
|
All
plans are exclusive of value
added taxes, any additional
changes/charges in the plans/pricing
can take place without any
prior notice. All payment
are accepted in form of Credit
Cards, Debit Cards, paypal,
2Checkout and Wire / Bank
Transfer.
Refunds wihin
30 days in any situation will
not include 3rd Party software
Charges such as cPanel / Plesk
Charges. i.e. you are only
liable to receive refund for
the hosting package and not
for the control panel as this
is charged to us by the software
company itself. The non-refundable's
include cPanel VPS / Dedicated
Server License, Dedicated Server, Plesk, HostingController,
Virtuozzo, SSL Certificates
and Site Builder.
Requests for cancellation must be submitted through our helpdesk at http://support.bodhost.com under the “Dedicated Server Support” section. A 30 (thirty day) notice has to be given if the client wishes to cancel their services. This notice has to be given from the registered email address for the hosting account in BODhost.Upgradation records. If, in any case, the client does not give a 30 day notice, the next renewal will be charged to the customer's account.
Performance Credit ("Performance Credit") occurs when 100% uptime is not met. BODhost will refund the customer 5% of the monthly fee for each 30 minutes of downtime (up to 100% of the customer's monthly fee). Network downtime is measured from the time a trouble ticket is opened by a customer to the time the server is once again able to transmit and receive data.
Appropriate
reason should be provided
in order to claim refunds
from bodhost.com. If in case,
you fail to do so. We reserve
the rights to refuse / cancel
or suspend service to your
account. If the cancellation request is received within six to zero days before the renewal date, this cancellation request will be effective on the following billing cycle and charges for the current month will apply.
Any payments
through e-check will take
upto five days to clear. Following
there will be a verification
process to confirm the genuinity
of the customer and thereafter
the account information will
be provided to you. |
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| Email
Services : |
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You
shall not engage in any unsolicited
email practices at any domain
hosted in our server or parked
on our DNS servers. You are
NOT allowed to use the services
for chain letter, junk mail,
spamming, or any other use
of distribution list to any
person who has not given permission
to be included in such of
process. Use the SMTP services
of a third party for the purposes
of relaying or sending electronic
mail messages without the
express permission of that
third party.
Host a publicly-accessible
"open relay" SMTP
or anonymous remailer service
for any purpose, cause, or
reason. |
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| Server
Abuse : |
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Use
the Service in violation or
contravention of the Communications
Act of 1934, as amended by
the Telecommunications Act
of 1996, or any other applicable
law, regulation, order or
other governmental directive,
or abuse or fraudulently use
the Service in any way not
specifically set forth above.
If customer
is notified by BODHost.com's
Abuse Response Team, via e-mail
or the Customer discovers
on their own or through any
other means, that the Customer
themselves or any third party
under Customers control of
a violation of this AUP, the
Customer will take whatever
steps are necessary to stop
such activity, and prevent
repeat violations by the offending
entity. If not, BODHost.com
is entitled to suspend/terminate
the customers account immediately.
Server abuse
in any situation is not allowed.
If any threats are shown for
this record. The hosting account
will be suspended or terminated
without any refund. You are
NOT allowed to use this server's
disk space nor it's bandwidth
to distribute, electronically
transmit or display any materials
which: violate any countries
laws or regulations; infringe
on any intellectual property
rights (e.g. copyright, trademark,
patent or other proprietary
rights); are threatening or
harassing; are discriminatory
based on gender, race and/or
age; are consist of any viruses
or other computer programming
defects which result in damage
to our server or any third
party.
The customer
will respond to all violations
reported within 1 (one) business
day of the violation being
reported, and will have put
a stop to the activity within
2 (two) business days of the
violation first being reported.
Any interference
with other's services, host
or network is strictly prohibited.
Users who violate systems
or network security may incur
criminal or civil liability.
Any information
that is provided through BODHOST
through any communicational
means not to raise any disputes
against www.bodhost.com nor
do he /she initiate any legal
proceedings with respect to
the same. |
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| Backup
Options : |
|
In
case of Backups, we do not
provide daily backups. The
customer will require to maintain
a regular backup for his services
or purchase additional backup
from BODHost.com. If you would
like to know the prices for
our backup plans, you can
contact our Sales Department. |
|
| Bandwidth
Exceeds : |
|
In
case of Bandwidth exceeds.
A notification email will
be sent to the customer. If
the customer required additional
bandwidth, he will require
to purchase additional bandwidth
or upgrade his current hosting
account. |
|
| Domain
Registerations / Renewals : |
|
Bodhost.com
is a web hosting provider
and not a domain Registrar.
However, we can transfer the
domain name through Name Servers.
Also please make a note, that
we do register domain names
for you and process in the
transfers. We are liable to
charge registration or transfer
charges to you. If you wish
to display your information
on the whois records. You
can contact us any point of
time and we will guide you
further. |
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| IMPORTANT
NOTICE : |
|
| NEW /
OLD USERS SHOULD READ ALL THE
TERMS AND CONDITIONS PRIOR TO
ANY REGISTERATIONS / RENEWALS. THE TERMS
AND CONDITIONS MENTIONED HERE
ARE SUBJECTED TO CHANGE WITHOUT
ANY NOTICE. |
| |